Covid-19 Information for ski-winter 21/22 at Rauriser Hochalmbahnen

(25, november 2021)

In compliance with the currently applicable regulations and our additional security measures, we are firmly convinced that you can spend relaxing and safe winter days in Rauris.

Currently lock down until December 13, 2021.
We are planning the start of the season on December 17th, 2021!

 

Do guests have to provide proof of Covid when using lifts?

Yes, for people aged 12 and over to use the lifts it is mandatory to provide evidence of a low epidemiological risk in accordance with the 2G rule (vaccinated-recovered) when purchasing a ticket.
For children and adolescents who are required to attend school in Austria, the Ninja Pass is valid as proof of 2G and is also valid on weekends in the respective test week.

How do I link my ski ticket to the necessary 2G proof?

Your ticket only allows access to the ski area if you link a valid 2G proof to your ticket.

This can be done at the cash registers OR
on the freely accessible tool at the Hochalmbahn in the checkout area by uploading the green pass (currently still in development)

What is valid as 2G proof for the ticket purchase?

The Green Pass or any of the following proofs are accepted for access:

  • Vaccinated: proof of complete vaccination.
  • Recovered: a separation notice or a doctor's confirmation of an infection that occurred in the past six months and has currently expired. Antibody evidence that was issued six months after the infection was carried out will no longer be accepted.
  • Rapid antigen tests and PCR tests are no longer considered evidence.

How does the activation of season tickets / multi-day tickets work?

Your season ticket only allows access to the ski area if you link valid 2G proof to your ticket.

This can be done at the cash registers OR
on the freely accessible tool at the Hochalmbahn in the checkout area by uploading the green pass (currently still in development)

Do I have to wear an FFP2 mask?

The permanent wearing of an FFP2 mask is compulsory for people aged 14 and over in closed waiting areas / rooms (WC) and in the gondola. Children up to 6 years of age do not need a mask, from 6 to 14 years of age a tight-fitting mouth and nose protection is sufficient. Tube scarves (1.50 euros) and FFP2 masks (2.00 euros) are also available at our cash registers.

Which regulations apply to children?

The 2G rule (vaccinated - recovered) applies to all guests from the age of 12.
Children under the age of 12 do not need a 2G certificate. All season and annual tickets purchased so far for children under the age of 12 will be automatically activated up to their 12th birthday.
For children between 12 and 15 years of age, we still expect a uniform Europe-wide regulation.
There is a special regulation for children and adolescents who are required to attend school in Austria (9 school years): The ninja pass, which is issued at Austrian schools, is equivalent to 2G proof and is therefore also a proof of access. Proof of the ninja pass is only valid in the weeks in which tests are carried out regularly in the schools. During these weeks, the ninja pass is also valid for the weekends.
For children from 12 years of age who are not subject to compulsory schooling in Austria, the 2G verification requirement currently remains in effect. Evidence of vaccination or recovery is required.

Are there any capacity restrictions in winter?

There are currently no capacity restrictions.

How is the reimbursement regulated in winter 21/22?

If you cannot use ski passes that have already been paid due to official orders (including necessary quarantine on return home) or medical certificates regarding Covid19 - in whole or in part - then unused ski days will be refunded.

In the event of an official or economically necessary closure of the ski area, season tickets and multi-day tickets will be refunded depending on usage. The reimbursement is calculated from the season ticket price minus the off-season day ticket price of the respective person (adult / youth / child) for the daily admissions used.

More helpful information on winter tourism in Austria:

Save Austria

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